Stanley Kubrick’s 2001: A Space Odyssey is a cult science fiction movie authored by the legendary Arthur C. Clarke. It features the “talking” computer, HAL, who eerily murders most of the human crew under its care. To this day, fans of the 1968 classic experience a gooseflesh moment when the astronaut-protagonist Dave Bowman requests HAL … Read more
“To err is human” is a popular phrase, but can you imagine a doctor using this phrase while treating a deadly disease? Medical errors were reported to be the third leading cause of death in the United States in 2016. This shocking statistic is among the major reasons that UX (user experience) in healthcare UX … Read more
Enterprise scale B2B systems are being widely talked about for their poor User Experience in recent times…
Before we get to learning about UX metrics, let’s understand what user experience means. According to Don Norman, who first coined the term, “User Experience (UX) encompasses all aspects of the end user’s interaction with the company, its services, and its products.” True, user experience goes far beyond giving customers what they say they want … Read more
In the last decade, telecom businesses have undergone huge changes due to digitization. The core usage of voice and text services have reduced as social media platforms have presented diversified opportunities for people to connect with each other. A slew of new, upcoming and innovative digital devices as well as over-the-top (OTT) software and applications … Read more
UX Design Checklist While the UX Design industry as a whole has stabilized and well-established rules, UX design for enterprise software and complex systems is quite challenging and requires a specialized set of skills. Our mission at Koru is to end ugly, hard-to-work with software. We know the most impressive, complex systems deliver zero value … Read more
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