Transforming Legacy Systems is the Need of the Hour

Legacy system

Let’s begin by understanding the basics. What is a legacy system? A legacy system can be a software application, a computer system, or a process or technology that is about to turn obsolete or already has. In fact, many misunderstand a legacy system to be an old, outdated one. While that is true in most … Read more

5 Things Product Managers Can Learn From User Psychology

method to madness

As a product manager, you’re not totally off track for believing that user psychology comes under the UX domain. But this quote by Frank Chimero puts things in a different light – “People ignore design that ignores people.” Almost every tome on product management harps about the importance of understanding the users in order to … Read more

Nailing the ‘Wow’ Moment in Enterprise Products

Nailing the ‘Wow’ Moment in Enterprise Products

Imagine you’ve gone to dine at an upscale Parisian restaurant. The vibe inside is awash with enough French disdain to intimidate the best of us. You’re seated and then handed a menu in chaste French. Enter, the charming serveur. He treats you with genuine courtesy, he overlooks your horrific pronunciation of “bouillabaisse”, and gently proffers … Read more

How to Design a CRM System? 5 Actionable Tips on CRM Design

A lot of effort goes into building enterprise products like ERP, EMR, CRM, HRMS, or any SaaS application – it is also a challenge when it comes to scaling and managing them. While working on enterprise products like CRM, designers usually have to cater to two sides, the actual users and the stakeholders or those … Read more

What to Expect When Conducting Enterprise UX Research

UX Research

User UX research is paramount when it comes to creating a rich and valuable user experience. Done right, it also translates into a product that’s high on quality, utility, as well as business returns. The enterprise context brings with it its unique set of challenges – a large number of stakeholders, legacy systems, and buyers … Read more