How to Use Ethnographic Research in Product Development

People walking on footpath

Here’s something to ponder over – what’s the best way to study wildlife? A trip to the zoo or a jungle excursion? While the zoo is a cheaper, easier alternative, there is no denying that the jungle is where the real deal lies. Ethnography is exactly like that. It involves the study of the intended … Read more

How to Use Ethnographic Research in Product Development

People walking on footpath

Here’s something to ponder over – what’s the best way to study wildlife? A trip to the zoo or a jungle excursion? While the zoo is a cheaper, easier alternative, there is no denying that the jungle is where the real deal lies. Ethnography is exactly like that. It involves the study of the intended … Read more

How Can User Interfaces Make or Break Touchpoints

User working on laptop

How often have you heard about the massive importance of customer journeys and each touchpoint within them? As true as this is, nothing drives home a point more than a true-to-life story. Let’s revisit a project we were working on a while ago. The client was a manufacturer of storage devices for the medical apparatus. … Read more

Dealing with Teams That Do Not Believe in Minimum Viable Product

Cat

The path of innovation is a complex one to tread on. Especially in an environment where conformity is usually the norm. So, when you have to convince a bunch of skeptical stakeholders of a radical concept such as a minimum viable product, things can get a whole lot slippery. We’re sold on the idea of … Read more

Design Workshops: The IT Leadership’s Best Tool to Building a UX Culture

Here’s some food for thought – what would happen if companies took the bold step of curating the user experience of their employees with as much zeal as they did for their customers? What kind of a world would that be like? Here’s an average scenario in a telecom company. Oftentimes, their customer service agents … Read more

How to Use Journey Mapping for Your Project

The Nielsen-Norman Group defines the user journey map to be “a visualization of the process that a person goes through in order to accomplish a goal”. Oftentimes, designers grapple with the question, how does a user actually use this product? This is a vital question that needs to be answered by every designer. To do … Read more

How to Conduct User Research That Matters

User research is what gives a solid foundation to good design output. Lack of intelligent research inputs result in a product that may be easy on the eyes but falls short of satisfying user needs. In the absence of research inputs, designers diving head first into design have only their instincts and some lucky guesses … Read more

Three Steps to Master UX Research on Budget

When it comes to any project, the user experience is of paramount importance, and to evolve the user experience appropriately, it is important that there is appropriate user research involved. User experience research is the process that allows us to understand the behavior patterns, preferences, and overall attitudes and needs of the users through various … Read more

What to Expect When Conducting Enterprise UX Research

UX Research

User UX research is paramount when it comes to creating a rich and valuable user experience. Done right, it also translates into a product that’s high on quality, utility, as well as business returns. The enterprise context brings with it its unique set of challenges – a large number of stakeholders, legacy systems, and buyers … Read more

How to Prioritize User Test Research Questions Effectively

user test research

User testing is the core of user experience in more than one ways. User testing allows you to get the right data and employ it for better designs. This is why it is absolutely important to ensure that user testing is done appropriately and effectively. Now the best way to do that is to formulate … Read more