Koru will be at HLTH 2025, Las Vegas, October 19-22! Booth #V-1726
UX Design Agency for Healthcare AI
MAKE UX YOUR MOAT
Give us brilliant AI and we’ll give you healthcare experiences your competitors can't replicate.
Your Tech Is Powerful,
But Do Your Users Love It?
If there's one thing we've learned over 14 years, it's that great
engineering creates possibility, but great design creates adoption. No
amount of brilliant AI can make up for a bad UX.
We've shipped 1,500+ projects and touched the lives of more than one million patients, clinicians and providers. When you partner with Koru, it's like having your own dedicated UX department — one that's navigating the bleeding edge of AI and agentic design with the industry's leading healthcare technology companies.
Schedule a Call
Recognized Globally For UX Excellence & Outstanding Design
iF Design Award 2024
WINNER
iF Design Award 2023
WINNER
UX Design Awards 2022
NOMINEE
A' Design Award 2021
WINNER
iF Design Award 2021
WINNER
C2A Award
2019
HONORABLE MENTION
Healthcare Technology Has Evolved.
Has Your Product Strategy?
Compress Time to Value
What if new users could achieve meaningful outcomes without mastering your product's complexity first? Guide them to success while they're still learning.
Eliminate Data Entry
What if users could share a document, describe their needs, or point to existing information - and your product handled the translation into structured data?
Make Complexity Approachable
What if your product adapted to user skill levels intuitively? Novices get guidance, power users get automation, everyone gets exactly what they need.
Personalize Everything
What if your product learned how each user actually works and adapted itself accordingly? No configuration required, just intelligent observation.
Preempt Problems
What if you could spot patterns before they become a roadblock? Identify patients likely to disengage, providers heading toward burnout, plans that aren't working - while there's still time to intervene.
Tame Unstructured Data
What if all that unstructured data - notes, messages, documents - could be understood and connected automatically? Surface the right insight at the right moment.
Scale The Unscalable
What if expertise from your best users could be captured and delivered to everyone else exactly when they need it?
Reduce Context Switching
What if agents could work across fragmented systems on behalf of users? Handle the coordination, surface only what needs human judgment.
Do You Have These UX Challenges?
Are UX bottlenecks slowing innovation and feature releases as your product suite grows?
Are you looking to rapidly prototype and launch new features or standalone applications?
Are you looking to meet the needs of diverse users through more inclusive and accessible design (including WCAG)?
Do you need support navigating healthcare compliance requirements and designing HIPAA-compliant user workflows?
Do you need to break down complex requirements into clear, prioritized sprints – and reliably deliver on time, within budget, and to your exact specifications?
Are you struggling to resource and scale your UX efforts to match your roadmap?
Have acquisitions and growth led to design debt building up across your products, and do you need a UX audit to identify where it’s impacting the user experience?
Are you building AI or agentic features but unsure how much autonomy to give them, what controls users need, or how to design for compliance and trust from day one?
Are you looking for a seamless way to scale your UX team, so the work gets done without the headaches of recruiting, retaining, and managing A-players?
Have you experienced difficulty finding and retaining skilled UX designers with deep healthcare expertise to meet growing UX requirements?
If these challenges sound familiar, it's time to transition from project-based UX to a scalable, embedded UX practice.
Schedule a Call
From Our UX Design Studio...
#HealthcareDashboards
1500+
healthcare UX projects completed
#SeamlessAutomation
#OKRSimplified
#DesigningForImpact
#AIForClinicians
#HealthManagement
#PatientRecords
#Telemedicine
Why Collaborate With Koru?
Scale Your UX Practice
Build a cohesive, scalable UX practice. By embedding with your team, we handle the heavy lifting - designing, iterating, and scaling with the agility and precision your roadmap demands. Think of us as your UX department, without the HR headaches.
A UX Agency That Feels "In House"
Unlike most UX agencies our designers integrate seamlessly into your teams, working directly within your systems. We can manage hundreds of touchpoints within your organization and still ensure rapid turnarounds, clear feedback loops, and smooth collaboration to keep your projects on track.
Strategic AI & Agentic UX Design
Designing intelligent healthcare experiences isn't just about adding AI features - it's about strategic decisions around autonomy, transparency, control and trust. We help you design AI UX and navigate decisions like: how much independence to give the system, what controls users need, how to design for collaboration not just automation, and how to build for compliance from day one.
World-Class Security & Privacy Practices
Having worked with some of the biggest names in healthcare technology, we know compliance, security, and privacy comes first. These priorities shape everything we do and we'll bend over backwards to meet your requirements.
Invisible UX Resource Management
With Koru, recruiting award-winning UX designers is no longer your problem. From finding specialists to scaling your team, we handle it all - allowing you to focus on innovation, not logistics. Our approach eliminates design bottlenecks and ensures you always have the capacity you need to meet your ambitious product roadmap. (Learn more about our UX design process.)
Experts In Mature Enterprise Applications
We understand the constraints of complex, technical software. Our approach to Enterprise UX work within the limitations of legacy systems, staying on brief to deliver pragmatic solutions that fit your scope and goals — without compromising quality or functionality.
Complex enterprise software- Legacy code and other constraints
- Diverse user groups
- Security and privacy concerns
- High stakes use cases
- Heightened accessibility practices
- AI opportunities, use cases and risks
- Data complexity and volume
- Mobile and remote access
- Detailed integrations and interoperability
- Emotional and psychological factors
- Evolving regulatory compliance
- Rapid and continuous change
What’s It Like Collaborating With Koru?
Our embedded model isn't just about filling design capacity, it's about becoming an extension of your team. See how we integrate into your workflows, sprint cycles and strategic UX decisions.
UX for AI & Agents
How We Design Modern
Healthcare Products That Work
Determine System Autonomy
Define what level of independence each feature needs. Administrative tasks like scheduling? Higher independence makes sense. Clinical recommendations? Users need to stay in control. Match the level of automation to what's at stake, document why you made that choice, and build in flexibility so you can adjust as you learn what works.
Bring In Transparency From The Start
Users need to know what's happening. Design so they can clearly see when AI is involved, what decisions were made and why, what's happening right now, which data influenced outputs, and what the system can't do. Transparency isn't a feature you add later—it's built into the foundation.
Make Users Feel In Control
The riskier the action, the more control users need. Low-stakes tasks run automatically with a review option. Medium-stakes actions notify users and let them intervene. High-stakes decisions require explicit approval. Always include ways to pause, stop, override or undo – because autonomous doesn't mean unstoppable.
Design for Human-AI Collaboration
Define where AI adds value (processing scale, pattern recognition, routine tasks) and where humans are essential (judgment, context, novel situations). Design smooth handoffs between the two, preserving context so users and AI work together rather than fighting each other.
Fit Into Existing Workflows
Great AI that disrupts workflows won't get used. Embed intelligence into existing tools, minimize clicks for high-value actions, balance helpful suggestions against notification fatigue, and support iteration—because users rarely get it right on the first try.
Build → Use → Learn → Repeat
Involve actual users from day one, explain reasoning in language they understand, test with real-world scenarios (not just ideal cases), monitor how the system performs in production, and address problems quickly when they surface. Trust comes from demonstrated reliability, not promises.
Pre-empt Commercialization Obstacles
Identify which regulations apply, document design decisions and data sources, build audit capabilities from the beginning (not as an afterthought), and plan for ongoing monitoring. This prevents expensive rebuilds when regulators ask questions.
Healthcare UX & UI
Design Specialists
.webp&w=3840&q=75)
Clinical & Care Delivery Systems
Electronic Health Records (EHRs)
Clinical Decision Support Systems
ePrescribing / Medication Management
Laboratory Information Systems
Medical Imaging & PACS
Clinical Documentation
Care Coordination & Patient Interaction
Care Coordination Platforms
Care Management Platforms
Care Management Platforms
Patient Portals
Patient Engagement Platforms
Remote Patient Monitoring
Practice & Operations Management
Practice Management Systems
Appointment Scheduling
Health Plan Management
Population Health Management
Financial & Administrative Systems
Medical Billing & Revenue Cycle Management
Claims Management
Strategies For Designing Healthcare AI
Experiences That Actually Work
Trusted By People Like You.
As the founder of UrgentIQ, working with Koru UX Design to develop our MVP was a crucial step in our journey.
Their expertise was evident as we onboarded our beta customers and transitioned toward a more mature version of our UX-first urgent care platform. What truly sets them apart was the maturity and creativity of their design team, coupled with their remarkably quick turnaround times—crucial elements that were vital to our project's success. I highly recommend Koru UX Design to anyone looking to elevate their product with a professional and efficient service.
Nathaniel Gibbs, Founder & CEO
Ready to Build a Scalable UX Practice?
Our embedded team model empowers you to transition from tactical UX fixes to a fully scalable, strategic UX practice - aligned with your business goals and built for healthcare's unique challenges.
QUICK LINKS
VERTICALS
FIND US AT
INDIA
6/8, Kumar City, Wadgaon Sheri, Pune 411014
© 2025 Koru UX Design LLP