How Koru Transformed A Product So Complex, Users Needed An Onboarding “University”

Automation

Data Visualization

Workflow Optimization

When an automation platform trusted by Fortune 500 giants like Apple and Coca-Cola became too complex to sell, onboard, and adopt, it was clear that something needed to change. We embedded ourselves as the client’s UX team, working alongside engineers, product managers, and sales leaders to untangle the complexity, accelerate speed-to-value, and make the product more intuitive—without changing its core logic.

INSIDE YOU’LL DISCOVER

  • How we reimagined the UX for faster adoption, without disrupting power users
  • How we balanced innovation with legacy constraints to improve usability
  • How we created a scalable UX foundation for future growth

FOR ENTERPRISE PRODUCTS LOOKING TO

  • Fix UX bottlenecks that slow down sales and onboarding
  • Discover practical strategies to balance UX innovation with legacy constraints
  • See how an embedded UX partnership can drive real business impact

Check out our HealthTech Projects

AutomationPractice ManagementWorkflow Optimization

A Seamless and Intuitive IVR Automation Interface for Patient Engagement

Sample UI of the redesigned healthcare IVR automation
AccessibilityDesign SystemHCI

Bringing Scalability and Accessibility Through Atomic Design

Overview of the UI elements created as part of the new design system for a healthcare product suite

Ready to Build a Scalable UX Practice?

Our embedded team model empowers you to transition from tactical UX fixes to a fully scalable, strategic UX practice - aligned with your business goals and built for healthcare's unique challenges.

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FIND US AT

USA

18 South 2nd Street, San Jose, California 95113

INDIA

6/8, Kumar City, Wadgaon Sheri, Pune 411014

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© 2025 Koru UX Design LLP