Among the various causes of software project failure identified by IEEE,
25% are related to UX mismanagement.
Common Mistakes in CRM UX and How to Solve Them
Three out of four consumers say that they have spent more money on a company because of a positive customer experience!
UX Metrics: How to Know If Your User Experience is Working
According to Don Norman, who first coined the term, “User Experience (UX) encompasses all aspects of the end user’s interaction with the company, its services,…