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UX Audit Services for Enterprise Applications

Base business decisions on insights, not intuitions

UX Audit for Enterprise Applications

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Ever notice these areas of friction in your enterprise software?

  • Multiple steps needed to accomplish simple tasks
  • Clunky and cluttered screens
  • Inconsistency in visual style and behavior across pages, controls, and modules
  • Increasing design and technical debt with every update
  • Confusing and ad-hoc navigation structure

Evaluating the UX of your software product is a vital cog of business digitization

Competetive

Competitive Advantage

An opportunity to outperform your competition.

Happier

Happier Clients and Employees

User-centric experiences result in user retention.

Increased-reliability

Increased Reliability and Performance

Modernized systems reduce the risks of outage and down-times.

Business-that-future

Business that’s Future-ready

Create a culture of innovation and agility in your business.

Just a few of the many metrics you can fix with a UX Audit

1Conversions

2Adoptions

3Retention

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Let’s get started

A UX Audit is an expert assessment of your product’s performance in terms of usability and user experience.

It involves examining and rating of the existing user journeys to reveal actionable areas of improvement.

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UX Audit for

An information system that may be based on outdated technologies, but is critical to day-to-day operations.

Legacy applications often form the bedrock of workflow operations in companies.
Enterprises where the legacy system is hindering business growth by being too costly/difficult to rewire, optimize and/or improve.

Where years of ad-hoc updates have resulted in inconsistent workflows and journeys.

Application having disparate visual appearance due to mergers & acquisitions, or have an outdated look & feel, or rigidity in device and resolution responsiveness.
  • Business Goals, User Needs
  • Usability Evaluation Report
  • User Journey map
  • Roadmap: Recommendations & Top Action Items
Avoiding directionless development costs by solving accurately defined problems.

Making informed decisions about what journeys to be prioritized.

A holistic understanding of user needs and behaviors that accurately define business goals and technical landscape.
Products that help organizations run more efficiently or automate internal functions, for example, CRM, HRMS, and ERP.

Many businesses rely on these services to optimize their marketing, sales, and customer service efforts.
Businesses without internal UX design and research teams wanting to initiate UI/UX overhaul projects.

Organizations knowing their product needs revamping but not sure where to begin and how to prioritize.

Companies practicing Agile product development, wanting to ensure UX enhancements are in line with user needs.
  • Summary of Exercise
  • Heuristic Evaluation Report (stating usability issues and score)
  • User Journey (as is)
  • Top Action Items
  • UX Strategy
Your product’s upgrade plan mapped with actionable inputs, not guesswork.

Qualitative data on user behavior that will be a guiding star for future design and development cycles.

New perspectives about your product’s true potential and future.
Business-that-future

“Software problems are not technical issues, but are significant business issues.”

- Alan Cooper

What is it?

An information system that may be based on outdated technologies, but is critical to day-to-day operations.

Legacy applications often form the bedrock of workflow operations in companies.

Who should avail of an audit?

Enterprises where the legacy system is hindering business growth by being too costly/difficult to rewire, optimize and/or improve.

Where years of ad-hoc updates have resulted in inconsistent workflows and journeys.

Application having disparate visual appearance due to mergers & acquisitions, or have an outdated look & feel, or rigidity in device and resolution responsiveness.

Your UX Audit Report will contain

  • Business Goals, User Needs
  • Usability Evaluation Report
  • User Journey map
  • Roadmap: Recommendations & Top Action Items

What your company stands to gain

Avoiding directionless development costs by solving accurately defined problems.

Making informed decisions about what journeys to be prioritized.

A holistic understanding of user needs and behaviors that accurately define business goals and technical landscape.

What is it?

Products that help organizations run more efficiently or automate internal functions, for example, CRM, HRMS, and ERP.

Many businesses rely on these services to optimize their marketing, sales, and customer service efforts.

Who should avail of an audit?

Businesses without internal UX design and research teams wanting to initiate UI/UX overhaul projects.

Organizations knowing their product needs revamping but not sure where to begin and how to prioritize.

Companies practicing Agile product development, wanting to ensure UX enhancements are in line with user needs.

Your UX Audit Report will contain

  • Summary of Exercise
  • Heuristic Evaluation Report (stating usability issues and score)
  • User Journey (as is)
  • Top Action Items
  • UX Strategy

What your company stands to gain

Your product’s upgrade plan mapped with actionable inputs, not guesswork.

Qualitative data on user behavior that will be a guiding star for future design and development cycles.

New perspectives about your product’s true potential and future.

Shap

How it works

A typical UX Audit is a two-week long sprint.

Understanding the value of design through active participation, using your own product as a case study.

Experience working with a design team, use this as an opportunity to scope and navigate design initiatives in your organization.

UX is the key differentiator and it starts with UX Audit.

The most successful companies today are banking on design to elevate their functionality, product experiences, and services.

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UX Audit for Enterprise Applications

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