Transforming Legacy Systems is the Need of the Hour

Legacy system

Let’s begin by understanding the basics. What is a legacy system? A legacy system can be a software application, a computer system, or a process or technology that is about to turn obsolete or already has. In fact, many misunderstand a legacy system to be an old, outdated one. While that is true in most … Read more

Why Only Functional Systems Are No Longer Enough

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Needs and wants. Aren’t these the driving force behind most human actions? American psychologist, Abraham Maslow published a research paper titled “A Theory of Human Motivation” way back in 1943. The contents of that paper covered his interpretation of human needs and their hierarchy from the most basic to the most complex. Maslow’s observations have … Read more

8 Myths about the MVP Process Debunked for Product Owners

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MVP, or Minimum Viable Product, is an often-used terminology that finds its origins in the Lean and Agile development process. It has now become common in software development parlance. Although the concept was coined by Frank Robinson, MVP became more mainstream after Eric Ries described it in his book The Lean Startup, “ A key … Read more

Top 6 Ideas on Getting the Right UX for Enterprise Mobile Apps

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For enterprise product owners, going mobile brings with it a unique set of challenges. That could be a major reason why some enterprises are hesitant in adopting a mobile strategy for their applications. The complex, functionally-heavy nature of enterprise applications makes it difficult to convert it to wholesome mobile user experience. Probably why discussions on … Read more

Dealing with Teams That Do Not Believe in Minimum Viable Product

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The path of innovation is a complex one to tread on. Especially in an environment where conformity is usually the norm. So, when you have to convince a bunch of skeptical stakeholders of a radical concept such as a minimum viable product, things can get a whole lot slippery. We’re sold on the idea of … Read more

Minimum Viable Product: Your Guide to Knowing All About MVPs

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The term ‘Minimum Viable Product’, or MVP was first coined by product development expert, Frank Robinson, who defined it to be a product with a set of core features that allows it to be used in a way it’s meant to be, and nothing more. In other words, an MVP is “The smallest thing that … Read more

The Strength of the Pack Is the Wolf…

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A few weeks into this Bizarro world of self-isolation and social distancing, we as a team have comfortably settled into the whole concept of remote working. Sure, as individual members we’ve had our brushes with freelancing or working from home. But this global emergency has forced us as parts of a team to disperse overnight, … Read more

Design Workshops: The IT Leadership’s Best Tool to Building a UX Culture

Here’s some food for thought – what would happen if companies took the bold step of curating the user experience of their employees with as much zeal as they did for their customers? What kind of a world would that be like? Here’s an average scenario in a telecom company. Oftentimes, their customer service agents … Read more

UX Research Matters – Getting Your Stakeholders to Say it too

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UX research is a process that truly holds the key to a product’s success. Sure, you as a UX advocate know it. Cut to real-life scenarios, unfortunately, it does not find many takers. As a UX researcher, you are sure to have struggled to find patronage for research sprints, despite its rather apparent benefits. “You … Read more

User Journey Mapping for Complex Enterprise Systems

User Journey Map Enterprise UX

We’ve been tracking the efficacy of UX research tools for the past few weeks. Having covered the significance of user personas in a previous post, we’ve moved on to the next – user journey mapping.  At its most basic, journey mapping is a compilation of user goals and actions into a timeline. This timeline is … Read more